Quick answers about sizing, shipping, returns and your order. Can't find what you need? Contact us and we'll help.
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Frequently asked questions
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How do I choose the right size?
Start with your child's height, then check their weight. Our size guide has charts for baby, little kids, big kids and shoes. If your child is between sizes, we recommend sizing up.
What if something doesn't fit?
No problem. You can return eligible items within 30 days of delivery. Contact us to start a return and we'll send instructions. Our returns and refunds policy explains what we can accept and who pays return postage.
How long will delivery take?
Shipping is free on every order. We dispatch within 1–2 business days, and delivery usually takes 3–7 business days after that. You'll get an email with tracking details once your order is on its way. Full details are in our shipping policy.
Do you offer free shipping?
Yes. Shipping is free on every order, with no minimum spend.
How should I care for my child's clothes?
Always follow the care label on each item. As a rule, wash colors together on a cool, gentle cycle, turn printed pieces inside out, and line dry or tumble dry low so clothes keep their shape. Each product page lists fabric and care details.
Can I change or cancel my order?
Contact us as soon as possible and we'll do our best to help. Once an order has shipped it can't be changed, but you can still return eligible items.
How can I contact you?
Send us a message through our contact page and we'll get back to you as soon as we can.